Customer Service Ambassador
3 days ago
At Laura Canada, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.
Key Responsibilities:- Provide timely and effective support to customers via phone, email, and chat, ensuring their queries are resolved to their satisfaction.
- Process customer orders efficiently, handling inquiries and resolving issues related to product availability, shipping, and returns.
- Document all customer interactions in our case log system, ensuring accurate and up-to-date records.
- Investigate customer complaints, identifying root causes and implementing solutions to prevent future occurrences.
- Collaborate with internal teams to resolve complex customer issues, ensuring seamless communication and resolution.
- 1 year of relevant customer service experience, with a proven track record of delivering exceptional customer experiences.
- Part-time availability, with flexibility to work weekdays and weekends, including evenings and holidays.
- Bilingualism in French and English, with excellent written and verbal communication skills.
- Strong problem-solving and organizational skills, with the ability to multitask and prioritize tasks effectively.
- Excellent customer service skills, with a focus on empathy, active listening, and conflict resolution.
- Strong computer skills, with proficiency in CRM software and other relevant tools.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including comprehensive health and dental coverage.
- A comprehensive training program, with ongoing support and coaching to ensure your success.
- A collaborative and inclusive team culture, with a focus on diversity, equity, and inclusion.
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Customer Service Ambassador
2 weeks ago
Laval, Quebec, Canada Laura Canada Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesCustomer Service: Respond...
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Customer Service Ambassador
2 weeks ago
Laval, Quebec, Canada Laura Canada Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesCustomer Service: Respond...
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Customer Service Ambassador
2 weeks ago
Laval, Quebec, Canada Laura Canada Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesCustomer Service: Respond...
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Customer Service Ambassador
3 weeks ago
Laval, Quebec, Canada Laura Canada Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesCustomer Service: Respond...
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Customer Service Ambassador
1 week ago
Laval, Quebec, Canada Laura Canada Full time{"Job Title": "Customer Service Representative", "Job Description": "Key ResponsibilitiesAs a Customer Service Representative at Laura Canada, you will play a vital role in delivering exceptional customer experiences across our retail stores and online platforms. Your primary focus will be on ensuring customer satisfaction, resolving issues promptly, and...
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Customer Service Ambassador
1 week ago
Laval, Quebec, Canada Laura Canada Full time{"Job Title": "Customer Service Representative", "Job Description": "Key ResponsibilitiesAs a Customer Service Representative at Laura Canada, you will play a vital role in delivering exceptional customer experiences across our retail stores and online platforms. Your primary focus will be on ensuring customer satisfaction, resolving issues promptly, and...
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Customer Service Ambassador
4 days ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAt Laura Canada, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Provide timely and effective support to customers via...
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Customer Service Ambassador
5 days ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAt Laura Canada, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Provide timely and effective support to customers via...
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Customer Service Ambassador
5 hours ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAt Laura Canada, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Provide timely and effective support to customers via...
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Customer Service Ambassador
2 hours ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAt Laura Canada, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Provide timely and effective support to customers via...
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Customer Service Ambassador
2 days ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAs a key member of our team, you will play a vital role in delivering exceptional customer experiences for Laura Canada's customers. Your primary focus will be on ensuring customer satisfaction, handling inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via...
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Customer Service Ambassador
2 days ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAs a key member of our team, you will play a vital role in delivering exceptional customer experiences for Laura Canada's customers. Your primary focus will be on ensuring customer satisfaction, handling inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via...
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Customer Service Ambassador
3 days ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAs a key member of our team, you will play a vital role in delivering exceptional customer experiences for Laura Canada's customers. Your primary focus will be on ensuring customer satisfaction, handling inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via...
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Brand Ambassador
1 month ago
Laval, Quebec, Canada Match Retail Full timeJoin the LG Extravaganza with Match RetailAre you ready to be part of an exhilarating event that showcases the latest LG products in dynamic and engaging ways? Match Retail is on the hunt for enthusiastic Brand Ambassadors to bring our various theme rooms to life and captivate audiences. Event Highlights:Location: Carrefour Laval, 3003 Boulevard Le...
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Customer Service Representative
1 week ago
Laval, Quebec, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will possess a strong understanding of customer service principles and practices, as well as excellent communication and interpersonal skills. Key responsibilities include responding to customer inquiries, resolving...
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Customer Service Representative
1 week ago
Laval, Quebec, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will possess a strong understanding of customer service principles and practices, as well as excellent communication and interpersonal skills. Key responsibilities include responding to customer inquiries, resolving...
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Customer Service Representative
1 week ago
Laval, Quebec, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will possess a strong understanding of customer service principles and practices, as well as the ability to handle customer inquiries and complaints in a professional manner. Key responsibilities include responding to...
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Customer Service Representative
1 week ago
Laval, Quebec, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will possess a strong understanding of customer service principles and practices, as well as the ability to handle customer inquiries and complaints in a professional manner. Key responsibilities include responding to...
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Customer Service Representative
7 days ago
Laval, Quebec, Canada beBee Professionals Full timeBeBee Professionals is seeking a Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of experience in customer service, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment. Key responsibilities include responding to customer...
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Customer Service Representative
7 days ago
Laval, Quebec, Canada beBee Professionals Full timeBeBee Professionals is seeking a Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of experience in customer service, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment. Key responsibilities include responding to customer...
