Customer Service Ambassador
3 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities- Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Order Processing: Process customer orders accurately and efficiently, ensuring timely delivery and resolution of any issues.
- Documentation: Maintain accurate records of customer interactions and issues, using our case log system.
- Escalation: Escalate complex issues to senior team members or management, as necessary.
- Continuous Improvement: Collaborate with the team to identify areas for improvement and implement changes to enhance the customer experience.
- Experience: 1 year of relevant customer service experience.
- Availability: Full-time availability, with a 35-hour workweek, including weekdays from 8:00am-8:00pm and weekends from 9:00am-5:00pm.
- Language Skills: Bilingualism in French and English is mandatory, with the ability to communicate effectively in both languages.
- Skills: Excellent problem-solving and organizational skills, with the ability to multitask and learn quickly.
- Personal Qualities: Empathetic and understanding of customer needs, with a strong focus on delivering exceptional customer service.
Laura Canada is a family-owned retailer with a rich history of delivering exceptional customer experiences. We operate over 140 retail store locations across Canada and employ over 2,000 dedicated team members. Our commitment to integrity, respect, teamwork, performance, and passion drives our success and sets us apart in the industry.
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Customer Service Ambassador
2 weeks ago
Laval, Quebec, Canada Laura Canada Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesCustomer Service: Respond...
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Customer Service Ambassador
2 weeks ago
Laval, Quebec, Canada Laura Canada Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesCustomer Service: Respond...
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Customer Service Ambassador
1 week ago
Laval, Quebec, Canada Laura Canada Full time{"Job Title": "Customer Service Representative", "Job Description": "Key ResponsibilitiesAs a Customer Service Representative at Laura Canada, you will play a vital role in delivering exceptional customer experiences across our retail stores and online platforms. Your primary focus will be on ensuring customer satisfaction, resolving issues promptly, and...
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Customer Service Ambassador
1 week ago
Laval, Quebec, Canada Laura Canada Full time{"Job Title": "Customer Service Representative", "Job Description": "Key ResponsibilitiesAs a Customer Service Representative at Laura Canada, you will play a vital role in delivering exceptional customer experiences across our retail stores and online platforms. Your primary focus will be on ensuring customer satisfaction, resolving issues promptly, and...
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Customer Service Ambassador
5 days ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAt Laura Canada, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Provide timely and effective support to customers via...
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Customer Service Ambassador
4 days ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAt Laura Canada, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Provide timely and effective support to customers via...
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Customer Service Ambassador
7 hours ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAt Laura Canada, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Provide timely and effective support to customers via...
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Customer Service Ambassador
4 hours ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAt Laura Canada, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Provide timely and effective support to customers via...
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Customer Service Ambassador
3 days ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAt Laura Canada, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Provide timely and effective support to customers via...
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Customer Service Ambassador
3 days ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAt Laura Canada, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Provide timely and effective support to customers via...
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Customer Service Ambassador
2 days ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAs a key member of our team, you will play a vital role in delivering exceptional customer experiences for Laura Canada's customers. Your primary focus will be on ensuring customer satisfaction, handling inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via...
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Customer Service Ambassador
2 days ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAs a key member of our team, you will play a vital role in delivering exceptional customer experiences for Laura Canada's customers. Your primary focus will be on ensuring customer satisfaction, handling inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via...
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Customer Service Ambassador
3 days ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAs a key member of our team, you will play a vital role in delivering exceptional customer experiences for Laura Canada's customers. Your primary focus will be on ensuring customer satisfaction, handling inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via...
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Brand Ambassador
1 month ago
Laval, Quebec, Canada Match Retail Full timeJoin the LG Extravaganza with Match RetailAre you ready to be part of an exhilarating event that showcases the latest LG products in dynamic and engaging ways? Match Retail is on the hunt for enthusiastic Brand Ambassadors to bring our various theme rooms to life and captivate audiences. Event Highlights:Location: Carrefour Laval, 3003 Boulevard Le...
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Customer Service Representative
1 week ago
Laval, Quebec, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will possess a strong understanding of customer service principles and practices, as well as excellent communication and interpersonal skills. Key responsibilities include responding to customer inquiries, resolving...
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Customer Service Representative
1 week ago
Laval, Quebec, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will possess a strong understanding of customer service principles and practices, as well as excellent communication and interpersonal skills. Key responsibilities include responding to customer inquiries, resolving...
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Customer Service Representative
1 week ago
Laval, Quebec, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will possess a strong understanding of customer service principles and practices, as well as the ability to handle customer inquiries and complaints in a professional manner. Key responsibilities include responding to...
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Customer Service Representative
1 week ago
Laval, Quebec, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will possess a strong understanding of customer service principles and practices, as well as the ability to handle customer inquiries and complaints in a professional manner. Key responsibilities include responding to...
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Customer Service Representative
7 days ago
Laval, Quebec, Canada beBee Professionals Full timeBeBee Professionals is seeking a Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of experience in customer service, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment. Key responsibilities include responding to customer...
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Customer Service Representative
7 days ago
Laval, Quebec, Canada beBee Professionals Full timeBeBee Professionals is seeking a Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of experience in customer service, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment. Key responsibilities include responding to customer...
