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Senior Business Operations Director

2 months ago

Winnipeg, Manitoba, Canada Alexander Dennis Limited Full time

**About Us:**

Alexander Dennis Limited, a leading global bus manufacturer, seeks an experienced Senior Business Operations Director to lead its North American operations.

**Overview:**

The Senior Business Operations Director is responsible for providing strategic leadership to all business operations, including sourcing/purchasing/manufacturing, marketing/sales/business development, accounting, customer relations, and service support.

This role requires a proven ability to manage company P&L, drive top-line and bottom-line results, and achieve sales, profitability, working capital, cash flow, and business goals and objectives.

Salary: The estimated annual salary for this position is $150,000 - $200,000, depending on experience.

About the Role:

Key responsibilities include managing P&L and balance sheet, overseeing departments and teams, leading direction and coordination of external manufacturing third-party build partners, formulating operations initiatives and standards, and reviewing the business climate for excellent performance and customer service.

The ideal candidate will have prior leadership experience in sales, production, or aftermarket customer service, with a proven track record of business development, growth, or strategy/innovation experience. A business or engineering degree is preferred, but related business training in production and aftermarket operations may be considered.

Benefits:

  • Competitive wages and comprehensive benefit package with immediate benefit eligibility.
  • Paid holidays and vacation.
  • Registered pension plan with generous Company match.
  • On-the-job training in a continuous learning environment.

What You Will Do:

  1. Manage P&L and balance sheet to achieve top-line and bottom-line results, driving ADI to achieve and surpass sales, profitability, working capital, cash flow, and business goals and objectives.
  2. Oversee departments and teams within ADI, along with relationships between teams and customers and clients. Champion interaction with appropriate ADL departments in the UK, customers directly in support of sales, business development, and field service needs.
  3. Lead direction and coordination of external manufacturing third-party build partners to meet quality and delivery expectations to achieve business commitments and sales requirements.
  4. Formulate operations initiatives and standards for safety, quality, cost control, and employee relations.
  5. Review, on a continuous basis, the business climate for the company to ensure excellent performance and customer service and participate in the creation of new business development opportunities.

Requirements:

  • Prior leadership in sales, production, or aftermarket customer service including business development, growth, or strategy/innovation experience.
  • Proven ability to manage company P&L.
  • Business or engineering degree is preferred. A combination of related business training in production and aftermarket operations may be considered.

We Offer:

  • Up to 10% travel required for this position.