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Technical Support Specialist

2 months ago

Calgary, Alberta, Canada NEXT GEN COM TECH INC. Full time

NEXT GEN COM TECH INC. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with our computer systems. Your expertise will be invaluable in resolving technical issues, providing training, and ensuring our business systems, network, and Internet services are running smoothly. Key responsibilities include:

* Responding to user inquiries and resolving technical difficulties
* Researching and implementing solutions using technical manuals and user guides
* Providing advice and training to users to enhance their skills

Work conditions and physical capabilities:

* Repetitive tasks
* Attention to detail
* Sitting

We offer a permanent position with 35 hours of work per week. The work language is English. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply.