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Restaurant Operations Supervisor

2 months ago


Fort Saskatchewan, Alberta, Canada McDonald's Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Supervisor to join our team at McDonald's Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports on restaurant performance
    • Establish work schedules and ensure that staff are aware of their responsibilities
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a supervisory role in the food service industry
  • Skills and Abilities
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and make decisions quickly
    • Attention to detail and ability to maintain high standards of quality
What We Offer
  • Competitive Salary and Benefits
    • Group insurance benefits
    • Dental plan
    • Disability benefits
  • Opportunities for Advancement
    • Opportunities for career advancement within the company