Optical Services Coordinator
1 month ago
FYidoctors is seeking a skilled Optical Services Coordinator to join our team at one of our Regina clinics. As a key member of our staff, you will play a critical role in delivering exceptional patient service and advancing eye health in our community.
About the Role
We are looking for a motivated individual with excellent communication skills and a passion for delivering world-class customer service. In this full-time position, you will be responsible for greeting patients, managing appointment bookings, and providing administrative support to our optical team.
Key Responsibilities
- Warmly greet patients and provide a positive first impression
- Manage appointment bookings, prescription printouts, and billing and payments
- Communicate with patients in person, by phone, and via email
- Uphold excellent customer service standards using your charisma and problem-solving skills
What We Offer
In addition to a competitive salary of $45,000 - $60,000 per year, we offer a comprehensive benefits package, ongoing training and development opportunities, and a dynamic work environment that fosters collaboration and growth.
Requirements
To succeed in this role, you will need:
- Customer-facing experience, preferably in a retail environment
- A high level of comfort using technology and computers with solid proficiency in MS Office Suite
- A professional, approachable manner and a love of meeting and interacting with people
About FYidoctors
FYidoctors is a rapidly growing company with over 350 locations across Canada and the USA. Our doctor-led approach has enabled us to grow from 30 locations to over 350 in just 15 years. We pride ourselves on maintaining a positive and supportive work environment where our people can thrive and grow.
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