Store Experience Coordinator
3 days ago
The Store Experience Coordinator is responsible for executing the store's community strategy, which includes engaging with the community through relationship building, events, and other activities. This role requires a strong ability to build relationships with local partners, deliver a world-class guest experience, and analyze community relevant business data and metrics.
Key Responsibilities:
- Collaborate with store leadership to develop and implement community initiatives that drive sales and guest engagement.
- Build strong relationships with local ambassadors, studio owners, and other community partners to increase new guest acquisition and retention.
- Engage with the local community to identify future ambassador or partner opportunities and improve the store's reputation as a community hub.
- Deliver a world-class guest experience by providing technical product education and incorporating omnichannel programs into a seamless end-to-end experience.
- Attend and host local and regional community events to build brand awareness and drive sales.
- Execute the product seeding strategy through community partners and ambassadors.
- Analyze community relevant business data and metrics to inform recommendations for community events, projects, or initiatives.
Requirements:
- 1 year of cumulative experience in customer service, grassroots marketing, brand engagement, or community building.
- Ability to work variable hours, including mornings, afternoons, evenings, weekends, and holidays.
Benefits:
Competitive salary range: $22.25 - $25.14 per hour, subject to minimum wage in location. Bonus potential up to $3.00 per hour. Extended health and dental benefits, paid time off, and savings and retirement plan matching are also offered.
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