Food Service Operations Manager
3 weeks ago
MCLH Enterprises LTD is seeking a highly skilled Food Service Supervisor to oversee the smooth operation of our food preparation and service teams. As a key member of our management team, you will be responsible for ensuring that our high standards of quality, safety, and customer satisfaction are consistently met.
Key Responsibilities- Leadership and Training: Supervise and coordinate activities of staff who prepare and portion food, provide guidance on job duties, sanitation, and safety procedures, and train new staff members to ensure they have the necessary skills to excel in their roles.
- Quality Control: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and ensure that food and service meet quality control standards.
- Customer Service: Address customers' complaints or concerns in a professional and courteous manner, maintaining a positive reputation for MCLH Enterprises LTD.
- Administrative Tasks: Maintain records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
- Education: Secondary (high) school graduation certificate is required, and relevant post-secondary education or training would be an asset.
- Experience: At least 1 year of experience in a similar role, with a proven track record of success in supervising teams and ensuring high-quality customer service.
- Skills: Excellent communication and interpersonal skills, ability to work under pressure in a fast-paced environment, and physical stamina to perform tasks that require standing, walking, and lifting.
- Work Environment: This position requires working in a fast-paced environment with multiple priorities and deadlines.
- Physical Demands: The incumbent must be able to lift up to 25 pounds, stand for long periods, and walk between areas of the facility.
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as comprehensive benefits, including health, dental, and vision coverage, and a generous paid time off policy.
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