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Food Service Operations Manager

2 months ago

Delta, British Columbia, Canada House of Chicken Full time

Job Summary

At House of Chicken, we are looking for a dedicated and organized Food Service Operations Manager to join our team. This role is responsible for the overall supervision of food service staff, ensuring that high-quality food and exceptional customer service are consistently delivered.


Key Responsibilities


  • Establish efficient work schedules to meet production demands.
  • Supervise and coordinate activities of food service staff, providing guidance and training as needed.
  • Ensure compliance with health and safety standards, maintaining a clean and safe working environment.
  • Monitor inventory levels, ordering supplies and managing stock effectively.
  • Conduct quality control checks on food and service, making improvements as necessary.
  • Address customer complaints, providing prompt and professional resolutions.
  • Compile and submit reports on sales, stock, and staff performance.

Requirements

This role requires a high school diploma and at least 1 year of experience in a food service environment. The ideal candidate will possess excellent communication and leadership skills, with the ability to work in a fast-paced environment.