Front Desk Hotel Receptionist
4 weeks ago
Welcome to Wheatland Hotel, where we are seeking a highly skilled and dedicated Front Desk Hotel Receptionist to join our team. This is a permanent position that offers a competitive salary and a range of benefits.
Job Description:We are looking for a front desk hotel receptionist who can provide exceptional customer service and support to our guests. The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong attention to detail.
Key Responsibilities:- Register arriving guests and assign rooms in a timely and efficient manner
- Process group arrivals and departures, as well as take, cancel, and change room reservations
- Investigate complaints and claims, resolve issues, and provide general information about points of interest in the area
- Balance cash and complete balance sheets, cash reports, and related forms
- Maintain an inventory of vacancies, reservations, and room assignments
- Follow emergency and safety procedures, and perform light housekeeping and cleaning duties
To be successful in this role, you will need to have:
- Excellent communication and interpersonal skills
- A strong attention to detail and ability to multitask
- Ability to work well under pressure and maintain a positive attitude
- Basic computer skills, including proficiency in spreadsheet software
- A high school diploma or equivalent
In addition to a competitive salary, we offer a range of benefits, including:
- Health and dental insurance
- Paid time off and holidays
- Opportunities for professional development and growth
The estimated salary for this position is $40,000 - $55,000 per year, depending on experience.
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