Hotel Operations Supervisor

4 weeks ago


Strathmore, Canada Best Western Strathmore Inn Full time
Hotel Operations Supervisor Job Summary

We are seeking a skilled Hotel Operations Supervisor to oversee the day-to-day activities of our front desk team at the Best Western Strathmore Inn. This role is responsible for ensuring seamless guest experiences, maintaining high standards of customer service, and driving operational efficiency.

Key Responsibilities:
  • Co-ordination: Coordinate activities with other work units or departments to ensure smooth hotel operations.
  • Work Scheduling: Establish and manage work schedules to meet business needs.
  • Task Delegation: Delegate tasks to team members and review their performance.
  • Client Service: Assist guests with special needs and resolve any issues promptly.
  • Reporting: Prepare and submit reports on hotel operations and performance.
Work Conditions:
  • Attention to Detail: Maintain high standards of attention to detail in all aspects of hotel operations.
  • Fast-Paced Environment: Work effectively in a fast-paced environment with tight deadlines.
  • Standing for Extended Periods: Stand for extended periods, as required by the job.


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