Customer Service Representative
3 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wheatland Hotel.
Job Description:- Provide exceptional customer service to guests, ensuring their stay is comfortable and enjoyable.
- Manage front desk operations, including registering guests, assigning rooms, and resolving any issues that may arise.
- Process group arrivals and departures, take room reservations, and handle guest inquiries with professionalism and courtesy.
- Calculate charges and receive payments from guests, balancing cash and maintaining an accurate inventory of vacancies and room assignments.
- Assist clients/guests with special needs, provide light housekeeping and cleaning duties, and perform other tasks as required.
- You have 1 year or less of experience in a related field, preferably in the hospitality industry.
- You possess excellent communication and problem-solving skills, with the ability to work well under pressure.
- You have a high school diploma and proficiency in Microsoft Office, particularly Excel.
- You are available to work various shifts, including weekends and holidays.
- You are legally entitled to work in Canada.
- A competitive salary of $35,000 - $45,000 per year, based on experience.
- The opportunity to work in a dynamic and supportive environment.
- Ongoing training and development opportunities to enhance your skills and career progression.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Strathmore, Canada Wheatland Hotel Full timeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Wheatland Hotel.About the RoleAs a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless check-in and check-out process, and maintaining a clean and welcoming lobby area.Key...
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