Hotel Operations Supervisor

4 weeks ago


Strathmore, Canada Filoxenia Inc. Full time

Job Title: Hotel Operations Supervisor

About the Role: We are seeking an experienced Hotel Operations Supervisor to oversee the daily operations of our hotel.

Responsibilities:

  • Develop and implement policies and procedures for daily operations
  • Supervise staff, conduct performance reviews, and hold training sessions
  • Perform front desk duties, prepare marketing plans, and arrange for maintenance activities
  • Address customer complaints, assist clients/guests with special needs, and develop business plans
  • Establish work schedules, manage events, organize inventory, and maintain a fast-paced environment

Requirements:

  • 2 years to less than 3 years of experience in a similar role
  • Excellent communication, initiative, and team player skills
  • Ability to work under pressure and handle a basic security clearance
  • Flexibility to work various shifts and on-call duties


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