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Food Service Team Lead

1 month ago

Brighton, Newfoundland and Labrador, Canada tim hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for leading a team of staff to ensure exceptional customer service and food quality.

Key Responsibilities
  • Lead and supervise a team of 3-4 staff members, providing guidance and support to ensure seamless operations.
  • Develop and implement effective work schedules to meet business needs.
  • Train staff on job duties, sanitation, and safety procedures to maintain high standards.
  • Monitor and maintain inventory levels, ensuring adequate stock and minimizing waste.
  • Prepare and submit reports on sales, stock, and other key performance indicators.
  • Address customer complaints and concerns in a professional and courteous manner.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions under pressure.
  • Physical ability to stand for extended periods and walk.
Work Environment

Our café is a fast-paced environment with a focus on providing exceptional customer service. As a Food Service Supervisor, you will be required to work in a standing position for extended periods and walk to perform tasks.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.