Accident Benefits Claims Specialist

1 week ago


Aurora, Ontario, Canada Desjardins Assurances Full time
Job Title: Accident Benefits Claims Specialist

As an experienced professional, you will play a vital role in investigating, evaluating, and negotiating accident benefits claims. Your primary responsibility will be to provide exceptional service to clients, ensuring their needs are met while maintaining strong business relationships.

You will proactively contact clients to establish rapport, discuss the claims process, and explain applicable benefits. Guiding them through the claims process, you will understand their unique needs while providing empathetic support.

Where applicable, you will effectively manage and negotiate claims through the dispute resolution process. You will collaborate with stakeholders to ensure client rehabilitation needs are met and implement effective reserving practices.

Key Responsibilities:

  • Investigate, evaluate, and negotiate accident benefits claims of low to moderate complexity.
  • Maintain clear and timely communication with clients, providing updates on claim status, addressing inquiries, and guiding them through the claims process.
  • Identify and resolve challenges that may arise during the claims process, focusing on always doing what is best for the client.
  • Collaborate effectively with internal and external stakeholders.
  • Reserve case claims in line with company best practices.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • Two years of relevant experience in insurance claims processing.
  • Basic knowledge of regulatory and contractual obligations (Alberta Insurance Act).
  • Advanced knowledge of English both oral and written due to interactions with English-speaking partners, members, and/or clients.

Benefits:

  • A competitive salary range of $60,000 - $80,000 per year, depending on experience.
  • A dynamic work environment with opportunities for growth and development.
  • The chance to work with a leading insurance provider, Desjardins Assurances.
  • Flexible work arrangements, including working from the office 2 days a week.

Work Location: Our offices are located in Aurora, Mississauga, Burlington, and Calgary. We offer flexible work arrangements, allowing you to choose where you work best.

Why Choose Us?

We are a reputable insurance provider dedicated to delivering exceptional service to our clients. Our team is passionate about making a difference in people's lives. If you share our values and are committed to excellence, we encourage you to apply.



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