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Service Coordinator

2 months ago

Fort McMurray, Canada Levitt Safety Full time

Service Admin Coordinator Opportunity

We are seeking a highly organized and customer-focused individual to fill the role of Service Admin Coordinator at Levitt-Safety. As the first point of contact at our Fort McMurray branch, you will play a vital role in representing our company and providing exceptional support to our customers.

About the Role

  • Provide administrative support to our Service Administration Supervisor and team members, ensuring seamless day-to-day operations.
  • Manage front office duties, including ordering and inventory of stationery and coffee supplies, maintaining a well-stocked and organized workspace.
  • Assist with scheduling, purchase orders, warehouse transfers, and ordering of parts and materials, streamlining our logistics and supply chain.
  • Handle billing and invoicing, and assist with quotes for our Fire & Life Safety Equipment, Vehicle Suppression, and Instrumentation divisions, ensuring accurate and timely financial transactions.
  • Manage data entry, scanning, and filing of all documentation, maintaining accurate and up-to-date records.
  • Communicate with warehouse technicians regarding service orders, ensuring timely and efficient completion of tasks.
  • Provide summaries and contract requirements to customers, ensuring clear and concise communication.
  • Perform other administrative functions as needed, adapting to changing priorities and responsibilities.

Requirements

  • Minimum of 2 years' experience in Service Administration or Customer Service, with a proven track record of providing exceptional support.
  • Computer/technology savvy with excellent organizational skills, able to navigate our systems and software with ease.
  • Detail-oriented with the ability to multitask and work with a sense of priority, managing multiple tasks and deadlines with ease.
  • Excellent customer service skills and telephone manner, providing a positive and professional experience for our customers.
  • Ability to work in a fast-paced environment and meet deadlines, adapting to changing circumstances and priorities.
  • An exceptional willingness to learn and a positive attitude, embracing new challenges and opportunities for growth.

What We Offer

  • Competitive base salary with paid vacation and other time away from work benefits, recognizing the value of our employees' hard work and dedication.
  • Medical, dental, vision, and other group health insurance benefits for you and your family, ensuring your well-being and security.
  • Company-matched RRSP contribution plan, helping you build a secure financial future.
  • Annual profit-sharing opportunity, sharing in the success and growth of our company.
  • Opportunity to build your career with paid training and a team that is passionate about health and safety, supporting your growth and development.
  • A company culture based on our values, where we believe that our people are our most important asset, fostering a positive and supportive work environment.

About Us

Levitt-Safety is a leading provider of health and safety solutions, committed to building a culture that makes us a great place to work. We are proud to have been named a Canada's Best Managed Companies winner annually since 2012, recognizing our commitment to excellence and innovation.