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Restaurant Operations Manager
1 month ago
We are seeking a highly skilled and motivated Assistant Restaurant General Manager to join our team at Wendy's Restaurants Saint John. As an integral part of our operations management, you will play a crucial role in driving business growth and profitability.
About the RoleThis position is responsible for overseeing the day-to-day activities of our restaurant, including managing staff, maintaining high-quality customer service, and ensuring operational efficiency. The ideal candidate will have excellent leadership skills, strong communication abilities, and a passion for delivering results-driven performance.
Main Responsibilities- Analyze sales trends and develop strategies to increase revenue and boost profits;
- Evaluate daily operations and implement improvements to enhance efficiency and productivity;
- Monitor labor costs and optimize staffing levels to maintain optimal profit margins;
- Train and develop staff members to ensure they have the necessary skills to deliver exceptional customer service and meet performance expectations;
- Organize and maintain inventory levels to prevent stockouts and overstocking;
- Address customer complaints and concerns in a professional and courteous manner;
- A minimum of 1 year of experience in a similar role or industry;
- Strong leadership and communication skills;
- Ability to analyze data and make informed decisions;
- Proven track record of driving business growth and improving profitability;
- Familiarity with Wendy's operating systems and procedures;
As a valued member of our team, you can expect:
- A competitive salary of $45,000 - $55,000 per year, based on experience;
- A comprehensive benefits package, including health insurance, dental coverage, and retirement savings plan;
- Ongoing training and development opportunities to enhance your skills and career prospects;
- A dynamic and supportive work environment that fosters collaboration and teamwork;
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and driving business success, we encourage you to apply for this exciting opportunity.
