Retail Cycling Ambassador

5 days ago


Burnaby, British Columbia, Canada Trek Bicycle Canada ULC Full time

Role Overview


We are seeking a dynamic and customer-focused individual to join our team as a Sales Associate. As a Retail Cycling Ambassador, you will be the face of our store, providing exceptional service and ensuring that every customer leaves feeling satisfied and informed about their cycling experience.


About You


You have a passion for helping others and enjoy working in a fast-paced environment. Your excellent communication skills, both written and verbal, enable you to effectively communicate with customers and colleagues alike. A positive attitude, enthusiasm, and a commitment to delivering an outstanding customer experience make you an ideal fit for this role.


Your Responsibilities



  • To provide exceptional customer service, responding promptly to inquiries, and addressing concerns in a professional and courteous manner.
  • To maintain a thorough knowledge of our products and services, including current promotions and sales, to ensure accurate information is provided to customers.
  • To work collaboratively with colleagues to achieve sales goals, manage inventory, and maintain a well-organized store environment.
  • To actively engage with customers, promoting our products and services, and fostering long-term relationships built on trust and loyalty.
  • To participate in ongoing training and development programs to enhance your skills and knowledge, staying up-to-date with industry trends and best practices.

Benefits



  • A competitive salary of approximately $45,000 - $55,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for career growth and advancement within our company.
  • A fun and dynamic work environment, with a team-oriented culture that values teamwork and collaboration.
  • Employee discounts on all Trek products and services.
  • Flexible scheduling to accommodate weekends and other shifts.

Trek Benefits



  • Flexible and fun company culture.
  • Supplemental health care.
  • Dental insurance, Vision insurance.
  • Free Life insurance & optional term life insurance.
  • Competitive vacation package.
  • RRSP matching plan.
  • 12 weeks of maternity leave with 100% pay.
  • Flexible holiday schedule – 9 statutory holidays.
  • Employee discounts on all product.

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