Restaurant Supervisor
4 weeks ago
- Education: Secondary (high) school graduation certificate is essential for this role, as it demonstrates a strong foundation in basic skills such as reading, writing, and mathematics.
- Experience: Have at least 1 year to less than 2 years of experience in a related field, such as food service management or hospitality. This will provide the necessary skills and knowledge to perform the job effectively. Work Setting
- Food service establishment: This role is ideal for those who enjoy working in fast-paced environments and interacting with customers on a daily basis.
- Coffee shop: As a coffee shop is a type of food service establishment, this role would be a great fit for those who enjoy working in a cafe setting. Tasks
- Establish methods to meet work schedules: This involves creating efficient schedules to ensure that tasks are completed on time and to a high standard.
- Supervise and co-ordinate activities of staff who prepare and portion food: This involves ensuring that food is prepared and served safely and efficiently, while also overseeing the activities of the food preparation team.
- Train staff in job duties, sanitation and safety procedures: This involves providing new staff members with the necessary training to perform their job duties effectively and safely.
- Hire food service staff: This involves recruiting and hiring new staff members to join the food service team.
- Ensure that food and service meet quality control standards: This involves ensuring that food is prepared and served to a high standard, while also providing excellent customer service.
- Address customers' complaints or concerns: This involves listening to customers' concerns and resolving any issues in a professional and efficient manner.
- Maintain records of stock, repairs, sales and wastage: This involves keeping accurate records of stock levels, repairs, sales, and wastage to ensure that the business is running efficiently.
- Establish work schedules: This involves creating efficient schedules to ensure that tasks are completed on time and to a high standard. Supervision
- 5-10 people: This role involves supervising a team of 5-10 people, which requires strong leadership and communication skills.
- Food service counter attendants and food preparers: As a supervisor, you will be responsible for overseeing the activities of food service counter attendants and food preparers. Work Conditions and Physical Capabilities
- Fast-paced environment: This role requires the ability to work in a fast-paced environment and adapt to changing situations.
- Work under pressure: This role requires the ability to work under pressure and meet deadlines.
- Standing for extended periods: This role requires the ability to stand for extended periods, which can be physically demanding.
- Attention to detail: This role requires the ability to pay attention to detail and ensure that tasks are completed accurately. Personal Suitability
- Client focus: This role requires the ability to provide excellent customer service and focus on the needs of clients.
- Efficient interpersonal skills: This role requires the ability to communicate effectively with colleagues and clients.
- Excellent oral communication: This role requires the ability to communicate effectively with colleagues and clients.
- Flexibility: This role requires the ability to adapt to changing situations and work in a fast-paced environment.
- Dependability: This role requires the ability to be reliable and dependable, meeting deadlines and completing tasks on time. Government Programs
- Recognized employer: Tim Horton's is a recognized employer that offers a range of benefits and programs to support employees. Support for Newcomers and Refugees
- Supports social and labour market integration of newcomers and/or refugees: Tim Horton's offers support to help newcomers and refugees integrate into the labour market and settle into their new community.
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster: Tim Horton's is committed to diversity and inclusion, and recruits employees from a range of backgrounds. Support for Youths
- Offers on-the-job training tailored to youth: Tim Horton's offers on-the-job training to help young employees develop their skills and build their careers. Support for Indigenous People
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations: Tim Horton's is committed to building relationships with indigenous communities and supporting indigenous-owned businesses.
- Work Term: Permanent: This is a permanent role, offering a stable and secure career path.
- Work Language: English: This role requires the ability to communicate effectively in English.
- Hours: 30 to 40 hours per week: This role requires the ability to work a variety of shifts, including mornings, afternoons, and evenings.
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