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Restaurant Operations Manager

2 months ago

Brighton, Newfoundland and Labrador, Canada ONroute Full time
Restaurant Assistant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at ONroute. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Operations Management: Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Team Leadership: Conduct performance reviews, organize and maintain inventory, and ensure health and safety regulations are followed.
  • Customer Service: Address customers' complaints or concerns, provide exceptional customer service, and participate in marketing plans and implementation.
  • Supervision: Supervise a team of 16-20 staff members and provide guidance and support to ensure they meet their responsibilities.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a restaurant management role.
  • Computer and Technology Knowledge: Proficient in MS Access, MS Excel, MS Office, MS Outlook, MS PowerPoint, and MS Word.
  • Work Conditions and Physical Capabilities: Ability to work in a fast-paced environment, work under pressure, and stand for extended periods.
  • Personal Suitability: Accurate, client-focused, dependable, efficient interpersonal skills, excellent oral and written communication, flexibility, organized, and reliable.
What We Offer:
  • Parking Available: Yes.
  • Duration of Employment: Permanent.
  • Language of Work: English.
  • Hours of Work: 40 hours per week.