Return Merchandise Coordinator
7 days ago
This is a customer-facing role within the administrative department at Evertz, requiring strong communication and organizational skills. The successful candidate will thrive in a fast-paced environment, possessing excellent critical thinking skills and the ability to prioritize tasks effectively.
Key Responsibilities:
- Perform general administrative duties, including filing, faxing, and photocopying
- Evaluate customer needs and provide solutions
- Process Return Merchandise Authorization numbers (tickets) for customer hardware returns
- Correspond with customers regarding returns, ticket status, and payments
- Other related duties as required
Required Qualifications:
- Post-Secondary Education in a related field (Business, Administration) or equivalent experience
- Excellent verbal and written communication skills, critical thinking skills, problem-solving ability, time management skills, and interpersonal skills
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Excel, Word, and Outlook
- Some customer service experience is preferred
What We Offer:
- A competitive total compensation package
- A comprehensive benefits program
- A supportive work environment
- Opportunities for career growth and development
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