Returns Management Associate

4 weeks ago


Burlington, Ontario, Canada Evertz Full time

Become a vital part of our team as a Returns Management Associate

We are seeking a committed professional to assist our internal departments and contribute to the overall success of Evertz. In the role of Returns Management Associate, you will be instrumental in improving the customer experience and ensuring the smooth functioning of our operational systems.

Key Responsibilities:

  • Execute general administrative tasks
  • Assess customer requirements and deliver appropriate solutions
  • Manage Return Merchandise Authorization (RMA) processes for customer product returns
  • Engage with customers regarding their returns and financial transactions
  • Perform additional tasks as required

Qualifications:

  • Post-Secondary Education in Business or a related discipline
  • Excellent communication, analytical, and problem-solving abilities
  • Capability to excel in a dynamic work environment
  • Proficiency in Microsoft Excel, Word, and Outlook
  • Prior experience in customer service is advantageous

Perks:

  • Employer-sponsored benefits program
  • Attractive total compensation package
  • Opportunities for professional growth
  • Employee assistance program and discounts
  • Work-life balance with a relaxed work atmosphere
  • Participate in social events and sports activities with team members


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