Restaurant Operations Manager

2 weeks ago


Mississauga, Ontario, Canada A&W Full time

As a Restaurant Operations Manager at A&W, you will oversee the efficient management of our food service operations, ensuring seamless execution of orders, and maintaining high-quality standards in our fast-paced environment.

  • Main Responsibilities:
    • Manage and direct restaurant staff, ensuring they are adequately trained in food preparation and sanitation procedures.
    • Evaluate and control food and service quality, addressing customer complaints promptly and professionally.
    • Estimate and manage ingredients and supplies necessary for meal preparation, maintaining accurate records and reports.
    • Co-ordinate staff activities, establishing effective work schedules to meet operational demands.
  • Requirements:
    • Strong leadership and interpersonal skills, with experience in managing a team of food service staff.
    • Able to work effectively under pressure, maintaining composure in a fast-paced environment.
    • Excellent communication and problem-solving skills, with a focus on providing exceptional customer service.


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