Front Desk Representative

3 weeks ago


Chilliwack, Canada Coast Hotels Full time

We are seeking a skilled Front Desk Agent to join our team at Coast Hotels. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from check-in to check-out.

Key Responsibilities
  • Guest Services: Greet and check-in guests, respond to inquiries, and resolve any issues in a professional and courteous manner.
  • Room Preparation: Ensure rooms are clean, tidy, and ready for occupancy, including making beds, changing linens, and restocking amenities.
  • Housekeeping: Maintain the cleanliness and organization of public areas, including the lobby, corridors, and common spaces.
  • Lost and Found: Handle and report lost and found items, ensuring they are returned to their rightful owners.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a customer-facing role.
  • Physical Demands: Ability to lift, bend, and stand for long periods, with a focus on maintaining a safe and healthy work environment.
What We Offer
  • Competitive Pay: A fair and competitive salary, reflecting your skills and experience.
  • Benefits: Access to a comprehensive benefits package, including dental, disability, and health care plans.
  • Opportunities for Growth: A supportive and inclusive work environment, with opportunities for professional development and advancement.


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