Front Desk Receptionist

6 months ago


Chilliwack, Canada Comfort Inn Full time

Greet and welcome patients and visitors with a warm and friendly demeanor
- Answer phone calls, schedule appointments, and manage the front desk area
- Provide exceptional customer support by addressing inquiries and resolving issues
- Maintain patient records, including updating personal information and insurance details
- Assist with billing and invoicing using computerized systems like QuickBooks
- File and organize paperwork, ensuring accuracy and confidentiality
- Coordinate with other staff members to ensure efficient workflow
- Handle incoming and outgoing mail, packages, and deliveries
- Previous experience working as a front desk receptionist or in a similar role
- Knowledge of dental office procedures and terminology is highly desirable
- Proficient in using computerized systems for appointment scheduling, billing, and record keeping
- Familiarity with phone systems and ability to handle multiple phone lines
- Strong customer service skills with the ability to handle difficult situations professionally
- Excellent organizational skills with attention to detail

**Job Types**: Full-time, Permanent

**Salary**: $18.88-$21.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

Ability to Commute:

- Chilliwack, BC V2R 3C7 (required)

Ability to Relocate:

- Chilliwack, BC V2R 3C7: Relocate before starting work (required)

Work Location: In person



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