Senior Restaurant Operations Manager

4 weeks ago


Toronto, Ontario, Canada Subway Full time

Subway is seeking a highly skilled and experienced Senior Restaurant Operations Manager to oversee the daily operations of our restaurants. This key role requires someone with exceptional leadership skills, a passion for delivering excellent customer service, and a commitment to maintaining high food quality standards.

The ideal candidate will have a minimum of 1 year of experience in a fast-paced restaurant environment, preferably in a management position. They should possess strong communication and interpersonal skills, with the ability to effectively lead and motivate a team of staff.

Responsibilities:

  • Leadership: Provide guidance and direction to restaurant staff, ensuring that they meet their job expectations and maintain a positive work environment
  • Operations Management: Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and quality control
  • Customer Service: Ensure that customers receive exceptional service, addressing any complaints or concerns in a timely and professional manner
  • Team Development: Train and develop staff to enhance their skills and knowledge, promoting a culture of excellence within the team
  • Reporting and Analysis: Prepare and submit reports on sales, inventory, and other relevant metrics, analyzing data to identify trends and areas for improvement

Requirements:

  • Bachelor's degree in a related field (e.g., hospitality, business administration)
  • Minimum 1 year of experience in a fast-paced restaurant environment, preferably in a management position
  • Strong communication and interpersonal skills
  • Ability to lead and motivate a team of staff
  • Excellent problem-solving and analytical skills
  • Proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint)

Benefits:

  • A competitive salary range of $60,000 - $80,000 per annum, depending on experience
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Opportunities for career growth and development within the company
  • A dynamic and supportive work environment

About Subway:

Subway is a global leader in the quick-service restaurant industry, committed to serving high-quality, nutritious food to our customers. We pride ourselves on our commitment to customer satisfaction, employee engagement, and community involvement.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and talented individual who shares our values and is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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