Restaurant Operations Manager

2 weeks ago


Toronto, Ontario, Canada Cassius Full time

At Cassius, we are seeking a highly skilled and experienced Restaurant Operations Manager to join our team. This is a critical role that requires exceptional leadership and organizational skills to manage the day-to-day operations of our restaurant.

About the Role

The successful candidate will have a proven track record in managing restaurants, with a strong background in finance, human resources, and marketing. They will be responsible for overseeing all aspects of restaurant operations, including staff management, inventory control, customer service, and financial management.

Responsibilities
  • Determine the type of services to be offered and implement operational procedures.
  • Conduct performance reviews and provide feedback to staff members.
  • Organize and maintain inventory levels, ensuring that stock levels are optimal and costs are minimized.
  • Ensure health and safety regulations are followed at all times.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Negotiate with clients for catering or use of facilities.
  • Participate in marketing plans and implementation.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Provide excellent customer service, ensuring that customers have a positive experience at our restaurant.
Requirements
  • Bachelor's degree in Hospitality Management or related field.
  • Minimum 3 years of experience in restaurant management, preferably in a senior role.
  • Excellent leadership and communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and meet deadlines.
  • Flexibility to work varied shifts, including evenings and weekends.
Benefits
  • A competitive salary of $65,000 - $75,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous bonus scheme, based on individual and team performance.
  • Ongoing training and development opportunities.
What We Offer

Cassius offers a dynamic and supportive work environment, with a focus on teamwork and collaboration. We are committed to providing our employees with ongoing training and development opportunities, to help them achieve their career goals.



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