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Restaurant Operations Manager

2 months ago

Hamilton, Ontario, Canada Chrismat Management Inc. Full time
Restaurant Manager Job Description

Chrismat Management Inc. is seeking a highly skilled Restaurant Manager to lead our team in delivering exceptional dining experiences. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring seamless service delivery, and driving business growth.

Key Responsibilities:
  • Service Delivery: Determine the type of services to be offered and implement operational procedures to ensure efficient service delivery.
  • Performance Management: Conduct regular performance reviews to assess team members' performance and provide constructive feedback.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a safe working environment for all staff and customers.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring a positive dining experience.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to achieve business objectives.
Supervision:

You will be responsible for supervising a team of 5-10 people, providing guidance, support, and coaching to ensure they meet their performance targets.

Work Conditions and Physical Capabilities:

This role requires working in a fast-paced environment, under pressure, with tight deadlines. You must be able to multitask, work accurately, and maintain attention to detail.

Personal Suitability:

We are looking for a candidate with excellent written communication skills, who is organized, dependable, and able to multitask. You must be able to work accurately, maintain attention to detail, and be able to work under pressure.

Experience:

This role requires at least 1 year of experience in a similar role, with a proven track record of success in managing teams and driving business growth.

Benefits:

We offer a competitive salary, bonus, life insurance, dental plan, disability benefits, and vision care benefits. You will also receive a permanent employment contract with a 40-44 hour workweek.

The language of work is English, and you will be working in a fast-paced environment with tight deadlines.