Diverse Sustainability Project Manager
3 days ago
Assent Compliance Inc. is a leading provider of supply chain sustainability solutions tailored for top-tier, sustainability-driven manufacturers.
About the RoleWe are seeking an experienced Diverse Sustainability Project Manager to join our team in Ottawa, Columbus, Amsterdam, or other global locations. As a key member of our Customer Success team, you will play a critical role in delivering our services to customers on their purchased programs, working closely with our clients to define and execute on their project plans from start to finish.
Key Responsibilities- Define compliance programs from start to finish, collaborating with Program Support teams to execute tasks required to achieve client milestones;
- Actively manage client relationships and lifetime value, helping clients realize economic benefits of their subscriptions to preserve and grow revenue;
- Manage an assigned book of business, overseeing overall Customer Health and associated performance metrics;
- Lead strategic planning sessions with Assent's customers, including Executive Business Reviews:
Requirements
- Excellent oral and written communication skills in English - ability to communicate clearly, concisely, and tactfully; additional languages considered an asset;
- University, College, or Post Graduate Certificate in a related area of study or equivalent working experience;
- Minimum 3 years related work experience in customer success, project management, or consulting roles, or an equivalent/transferrable field;
- Working knowledge of consultative customer management and/or project management roles;
- Solid interpersonal skills - ability to build stable relationships in a collaborative environment with diverse stakeholders - internally and externally;
- Solid Microsoft Excel skills - ability to harness pivot tables and lookup functions for data management and analysis;
- Excellent time management and organizational skills - ability to effectively prioritize and execute on several asks for multiple client accounts and internal stakeholders;
- Salary: $80,000-$110,000 per year based on location and experience;
We are a remote-first company that values flexibility and autonomy. Our hybrid work model allows team members to work from home or in our global offices one day a week. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a retirement savings plan.
Become Part of Our TeamIf you are passionate about sustainability and have experience in customer success, project management, or consulting, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to our application portal.
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