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Client Service Coordinator

2 months ago

Swift Current, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the Opportunity?

The Royal Bank of Canada is a leading financial institution that values its relationships with clients and employees. We are seeking a highly skilled and detail-oriented individual to join our team as an Administrative Assistant.

This role will provide exceptional support to our clients and Advisor team, ensuring seamless execution of client account administration, timely resolution of client requests, and efficient internal support. The successful candidate will be responsible for maintaining accurate and up-to-date client files, adhering to internal controls and industry regulatory requirements.

Key Responsibilities:

  • Execute client account administration, including account opening, maintenance, and resolution of client requests.
  • Maintain accurate and up-to-date client files, ensuring compliance with internal controls and industry regulations.
  • Provide exceptional client service, responding to inquiries in a timely and professional manner.
  • Assist the Advisor team in welcoming and onboarding new clients.
  • Coordinate and prepare meetings for Advisors with clients and prospects.

Requirements:

  • Strong skills in working with various business applications and technology.
  • High level of time management and organization skills.
  • Demonstrated skills in providing world-class client service.
  • Exceptional verbal and written communication skills.

What We Offer:

  • A comprehensive Total Rewards Program, including bonuses and flexible benefits.
  • Leaders who support your development through coaching and managing opportunities.
  • An opportunity to make a difference and have a lasting impact on the lives of others.
  • The chance to work in a dynamic, collaborative, and progressive team.
  • A world-class training program in financial services.

Job Skills:

  • Communication
  • Data Entry
  • Detail-Oriented
  • Email Services
  • Office Administration
  • Presentation Software
  • Spreadsheet Software
  • Teamwork
  • Time Management
  • Word Processing Software