Bilingual Customer Service Representative
1 month ago
We are seeking a highly motivated and experienced Bilingual Customer Service Representative to join our team in Montreal. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide exceptional customer service and support to our clients
- Work collaboratively with the customer service team to achieve sales and customer satisfaction goals
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
Requirements:
- Fluency in English and French (spoken and written)
- Experience in a call center environment
- Passion for fashion and retail
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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