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Bilingual Customer Service Representative
1 month ago
About the Role
We are seeking a highly skilled and multilingual Customer Service Representative to join our team at The Toronto-Dominion Bank (Canada). As a key member of our Contact Centre Team, you will be responsible for providing exceptional customer service to our clients in a fast-paced and dynamic environment.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide personalized support to customers through various communication channels, including phone, email, and chat.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Participate in ongoing training and development programs to enhance skills and knowledge.
Requirements
- Bilingual proficiency in French and English.
- High school diploma or equivalent.
- Exceptional listening and communication skills.
- Ability to multitask and work in a team environment.
- Flexibility and adaptability in a fast-paced environment.
What We Offer
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
