Customer Service Representative

4 weeks ago


Montreal, Quebec, Canada CB Canada Full time

We are seeking a dynamic and customer-focused Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.

Key Responsibilities:
  • Resolve customer issues and concerns in a timely and professional manner
  • Respond to customer inquiries through phone, email, and online chat
  • Identify customer needs and provide solutions efficiently
  • Collaborate with the team to create a positive customer experience
Requirements:
  • Excellent communication skills in French and English
  • 1 year of customer service experience is an asset
  • Financial services experience is an asset
  • Proficiency in Microsoft Office Suite
What We Offer:
  • $20.00 hourly
  • Permanent placement with our client
  • Competitive compensation based on experience
  • Benefit package
  • Future growth opportunities
  • Employee discounts and reimbursement program


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