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Senior Business Systems Analyst with Process Improvement Expertise
2 months ago
We are seeking a highly skilled Senior Business Systems Analyst to join our team at S.i. Systems. As a key member of our team, you will be responsible for implementing processes, information flows, and interface improvement initiatives in support of our IT infrastructure.
About the RoleThe successful candidate will have a strong background in business analysis, process improvement, and IT service delivery. You will work closely with our clients to understand their business needs and develop solutions to improve their IT infrastructure.
Key Responsibilities- Develop and document detailed statements of requirements for proposed recommended alternatives to address business improvement requirements.
- Perform business analyses of functional requirements to identify data, information, procedures, and decision flows.
- Evaluate existing procedures and methods, identify and document items such as database content, structure, application subsystems, and develop data dictionaries.
- Assess the quality and completeness of service support and delivery of IT infrastructure and operations support capability data, information, and knowledge bases.
- Define and document interfaces and hand-off criteria of manual and automated operations within application subsystems.
- Identify candidate business processes for modification, re-design or automation, prototype potential solutions, provide trade-off information, suggest recommended courses of action, and plan the deployment of improvement initiatives.
- Secret Level Clearance (Level 2)
- 10 years as a Business Systems Analyst
- 5 projects completing Process Reengineering, Prototyping, Trade-off information, Automate processes
- IM/IT related certification in either Service Management (e.g. ITIL) or Project Management (e.g. PMP)
- University Degree or College Diploma
- 8+ years in IM/IT Business Improvement
- 8+ years identifying database content, structure, application subsystems, and data dictionaries
- 8+ years experience in interfaces and hand-off criteria of manual and automated operations
