Business Systems Analyst

4 weeks ago


Ottawa, Ontario, Canada ICF Full time
Job Title: IT Business Analyst

At ICF, we're seeking a skilled IT Business Analyst to join our dynamic and innovative team environment in our Innovation & Customer Engagement Group. This role will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides, particularly within Canada.

Key Responsibilities
  • Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
  • Work with stakeholders of IT systems to define the system requirements and design approach
  • Develop an understanding of the client processes and procedures and assist with making improvements relative to technology
  • Work with a team of senior technologists to deliver solutions for clients
  • Support users through training, as well as provide one-on-one technical assistance

Basic Qualifications
  • Bachelor's degree in a related field (Computer Science, Information Technology, Business or similar)
  • 1+ year of experience as a business analyst
  • 1+ years of experience using MS Office products, such as Excel, Visio, and PowerPoint
  • 1+ year of experience in the development of standard documentation – requirements specifications, use cases, design specifications, test plans and test scripts and other supporting system documentation

Why Work at ICF?
  • Quality of life: Flexible workplace arrangements, work-life balance
  • Investment in the community: ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.


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