Restaurant Operations Manager

3 weeks ago


Innisfil, Canada ONroute Full time
Job Summary

We are seeking a highly skilled Restaurant Assistant Manager - Operations Specialist to join our team at ONroute. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and maintaining a high level of quality in all aspects of the business.

Key Responsibilities
  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Conduct performance reviews to evaluate team members and provide constructive feedback for growth and development.
  • Organize and maintain inventory to ensure efficient stock levels and minimize waste.
  • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Participate in marketing plans and implementation to promote the restaurant and attract new customers.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure a positive dining experience.
  • Plan, organize, direct, control, and evaluate daily operations to achieve business objectives.
Requirements
  • 2 years to less than 3 years of experience in a restaurant management role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Strong organizational and time management skills.
  • Knowledge of MS Office and point of sale systems.
What We Offer
  • Parking available on site.
  • Permanent employment with a recognized employer.
  • 40 hours per week.
  • English as the primary language of work.


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