Restaurant Operations Manager

6 days ago

Sudbury, Ontario, Canada ONTARIO INC. Full time

Job Overview: A restaurant manager position at ONTARIO INC. is available for a skilled and experienced leader who can oversee daily restaurant operations, supervise staff, manage inventory, and maintain a high level of customer satisfaction.

Key Responsibilities:

  • Supervise and Train Staff: Supervise and train staff to ensure efficient and effective service delivery.
  • Determine Services and Operational Procedures: Determine services and operational procedures to ensure a smooth-running restaurant.
  • Financial Management: Balance cash and complete financial reports to ensure accurate accounting.
  • Cost and Inventory Management: Cost products and services, and organize and maintain inventory to minimize waste and ensure availability.
  • Health and Safety: Ensure health and safety regulations are followed to maintain a safe working environment.
  • Negotiations: Negotiate with suppliers to secure the best prices and services.
  • Customer Service: Address customer complaints and resolve issues promptly.
  • Events and Operations: Manage events, plan and evaluate daily operations, and supervise 5-10 people to maintain a smooth-running restaurant.
  • Technical Skills: Use MS Office, MS Excel, and MS Outlook to manage daily tasks and operations.
  • Interpersonal Skills: Develop accurate, client-focused, and efficient interpersonal skills to communicate effectively with staff and customers.
  • Work Environment: Work in a fast-paced environment, under pressure, with tight deadlines, and physically demanding tasks to maintain a high level of customer satisfaction.

Accessibility and Inclusion:

  • Accessibility Accommodations: Provide physical accessibility accommodations to ensure equal access to services.
  • Visual and Auditory Accommodations: Provide visual and auditory accessibility accommodations to ensure equal access to services.
  • Support for Persons with Disabilities: Participate in programs supporting persons with disabilities to ensure equal opportunities.
  • Mentorship and Coaching: Offer mentorship, coaching, and networking opportunities to support staff development.
  • Awareness Training: Provide awareness training to promote inclusivity and diversity.
  • Recruitment Policies: Apply inclusive recruitment policies to ensure equal opportunities.

Support for Newcomers and Refugees:

  • Program Participation: Participate in programs supporting newcomers and refugees to ensure equal opportunities.
  • Settlement Support: Assist with immediate settlement needs to ensure a smooth transition.
  • Social and Labor Market Integration: Support social and labor market integration to ensure equal opportunities.
  • Displaced Individuals: Recruit displaced individuals to ensure equal opportunities.
  • Credential Recognition: Support credential recognition to ensure equal opportunities.
  • Mentorship Programs: Offer mentorship programs to support staff development.
  • Diversity Training: Provide diversity training to promote inclusivity and diversity.

Support for Youth and Indigenous People:

  • Program Participation: Participate in programs supporting youth and Indigenous people to ensure equal opportunities.
  • On-the-Job Training: Offer on-the-job training, mentorship, and networking opportunities to support staff development.
  • Cultural Competency: Develop relationships with Indigenous communities to promote cultural competency.
  • Cultural Training: Provide cultural competency training to promote inclusivity and diversity.
  • Elder Access: Facilitate access to Elders to promote cultural competency.

Support for Visible Minorities:

  • Program Participation: Participate in programs supporting visible minorities to ensure equal opportunities.
  • Hiring Policies: Apply hiring policies discouraging discrimination to ensure equal opportunities.
  • Mentorship Programs: Offer mentorship programs to support staff development.
  • Diversity and Cross-Cultural Training: Provide diversity and cross-cultural training to promote inclusivity and diversity.

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