French and English Customer Service Contract Administrator
6 days ago
Kelly Services (Canada), Ltd. is seeking a highly skilled and multilingual professional to fill the position of French and English Customer Service Contract Administrator. The successful candidate will be responsible for providing exceptional customer service to dealers and customers, as well as supporting the department in processing leasing and financing contract administration.
Key Responsibilities:- Timely and Accurate Response: Respond promptly and accurately to dealer and customer inquiries, ensuring a positive customer experience in a competitive captive finance environment.
- Customer Inquiries and Resolution: Share best practices for assessing, researching, and resolving customer inquiries on a daily basis, providing timely resolutions to customer concerns.
- Contract Administration: Process contract terminations, close out letters, and reconcile contract balances and differences, including system-generated entries to the general ledger.
- New Contracts and Renewals: Set up new contracts in the retail lease management system, review upcoming maturing contracts, and determine the course of action to be taken, such as setting up renewals or invoicing for residuals.
We are seeking an individual with a strong background in customer service, preferably in leasing or a similar field, and excellent communication skills in both English and French. A post-secondary education in Finance, Accounting, or a related discipline is preferred.
Benefits:- A competitive salary ranging from $60k to $65k per year, depending on experience
- A permanent position with opportunities for growth and development
- A dynamic and supportive work environment
We are committed to equal employment opportunities and providing accommodations for people with disabilities. If you are a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply.
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Customer Service and Contract Administrator
7 days ago
Etobicoke, ON, Canada Kelly Services (Canada), Ltd. Full time $60,000 - $65,000About This OpportunityKelly's customer is seeking a highly skilled Bilingual (French/English) Customer Service and Contract Administrator to join their team in Etobicoke, ON.
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