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Restaurant Performance Manager
2 months ago
Restaurant Brands International Inc. is a leading quick service restaurant company with a global presence. With over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries, RBI owns four iconic brands: TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS.
Our OpportunityWe are seeking a Manager, Franchise Performance to join our team in the Durham region and Barrie. As a key partner and consultant for our Restaurants, the Manager, Franchise Performance will review and analyze Restaurant operating, financial, and business information to improve overall results.
Key Responsibilities- Act as a business consultant and coach to Owners and Managers on all aspects of their restaurants, including business and financial results, effective operations, Team Member engagement, Guest satisfaction, and loyalty.
- Review all Restaurant Operating reports and audits, analyze the information, and determine appropriate solutions in collaboration with Owners and Managers.
- Review Restaurants' financial, business, and operating performance, identify opportunities to improve performance, and work collaboratively with Owners and Managers to develop solutions to strengthen performance.
- Conduct regular financial (P&L, Balance Sheet) reviews with Owners and Managers.
- Ensure all new initiatives are well implemented to support sales growth.
- Represent the Tim Hortons Brand/Business Ambassador at all times.
- 3+ years' operational experience with P&L responsibility, preferably multi-unit experience in a national, franchise, high growth consumer or retail-based business.
- University degree in business, hospitality, or a related field.
- Strong business and financial acumen and business development capabilities.
- Ability to establish and build effective relationships and to work collaboratively with others (Owners, Colleagues) to set and achieve goals.
- Ability to analyze and interpret information, identify issues and their causes, and use good judgment in making decisions to resolve issues.
- Ability to communicate clearly and effectively in different forms and with different audiences.
- Willingness to travel within the region and flexibility with schedule to accommodate operational needs, including evenings and weekends.
- Valid driver's license and driving record within provincial guidelines.
- Pension matching.
- Hybrid work arrangement.
- Health benefits (medical, dental).
- Short- and long-term disability.
- Comprehensive global paid parental leave.
- Telehealth.
- Employee Assistance Program.
- Discounted Gym Memberships.
