Asset and Configuration Management Specialist

1 day ago

London, Ontario, Canada Fidelity International Full time

Fidelity Canada is seeking a highly skilled Asset and Configuration Management Specialist to join our Information Technology Division. In this role, you will be responsible for providing analytical, operational, and administrative support to the IT asset management process.

About the Role

You will store and maintain accurate hardware and software licensing information in the system of record to address budgeting, compliance, inventory, and contract needs. This position also assists with procurement activities related to acquiring IT assets.

Key Responsibilities
  • Monitor hardware and software inventory for all IT assets.
  • Update and maintain records in the Asset Database from initial data capture of the asset through to its disposal.
  • Assess data accuracy and perform corrective action as required.
  • Monitor assets usage and produce accurate reporting.
  • Collaborate with the global team as required to maintain an accurate view of the Enterprise-Wide assets consumption.
  • Support with all required ITAM audit.
  • Highlight opportunities to target unused or restricted software for reclamation.
  • Establish areas of risk and/or potential software compliance issues.
  • Determine if available inventory can be allocated prior to initiating procurement activities.
  • Generate and track Purchase Orders for the acquisition of IT assets.
  • Collaborate with the Procurement and the Account Payable team.
  • Collaborate with the Desktop Support team on the End-User Technology assets refresh planning.
What We Are Looking For
  • Initiative, organizational skills and ability to prioritize work.
  • Analytical and decision-making skills with attention to detail.
  • Excellent oral and written communication skills.
  • Excellent interpersonal skills to build relationships with internal and external business partners and vendors.
  • Ability to interpret data from a variety of sources.
  • Knowledge of the concepts of risk assessment and analysis.
  • Strong attention to details.
The Expertise You Bring
  • College degree in Information Technology or equivalent experience.
  • Completion of ITAM certificates (CHAMP, CHAM) and ITIL Foundation are an asset.
  • 3 to 5 years in a similar role or with similar responsibilities.
  • Capable of engaging effectively with individuals at all levels and across teams within the organization.
  • Skilled at leading business conversations with stakeholders.
  • 2+ years of hands-on working experience with the use of Request, Asset (hardware/software) and Reporting modules (i.e. ServiceNow SAM Pro, Flexera One etc.).
  • 2+ years of hands-on working experience in using Microsoft Excel for advanced formulas and pivot tables.
  • Experience with procurement activities and experience working with vendors.
Benefits

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, plus comprehensive health benefits that start on your first day, including up to $5000 annually for mental health services and therapy. You will also receive flexible working arrangements, parental leave top-up to 100% of your salary for a period of 25 weeks, and generous time off policy.

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We welcome applications from people with disabilities and will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground.

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