Digital Engagement Specialist

4 weeks ago

Toronto, Ontario, Canada RBC Dominion Securities Inc. Full time
Job Title: Digital Engagement Consultant

Job Summary:

We are seeking a highly skilled Digital Engagement Consultant to join our team at RBC Dominion Securities Inc. As a key member of our digital transformation team, you will play a critical role in identifying and implementing digital solutions that enhance our business and improve our clients' experience.

Key Responsibilities:

  • Consult with advisor teams to build awareness and interest in digital solutions
  • Collaborate with other departments and teams to bring full support of WMC to advisor teams
  • Consult with branch leadership teams to increase their knowledge and support their digital engagement efforts
  • Identify trends and best practices and share them widely
  • Be a change influencer and thought leader, advancing the firm's initiative to increase service and efficiency through digital engagement

Requirements:

  • Expert understanding of Wealth Management Canada business and culture
  • Experience with Wealth Management Canada applications
  • Strong commitment to client service excellence
  • Curiosity and a willingness to improve and innovate
  • Ability to effectively build relationships
  • Excellent communication skills

What We Offer:

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business

Job Skills:

  • Adult Learning Theory
  • Communication
  • Curriculum Development
  • Detail-Oriented
  • Knowledge Organization
  • Large Group Presentations
  • Multi-Level Communication
  • T&D: Trends and Directions
  • Training Delivery
  • Training Evaluations

Additional Job Details:

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about digital transformation and want to make a meaningful impact, we encourage you to apply for this exciting opportunity.

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