Bilingual Customer Service Specialist

3 days ago


Toronto, Ontario, Canada PMJ Employment Services Full time

Job Title: Bilingual Customer Service Specialist

Are you fluent in multiple languages and passionate about delivering excellent customer service? Do you have experience working with diverse communities and handling complex client inquiries?

About the Role

We are seeking a highly skilled Bilingual Customer Service Specialist to join our team at PMJ Employment Services. As a specialist, you will be responsible for responding to inbound calls and emails from plan members and administrators, resolving client complaints, and creating detailed records of customer interactions.

Key Requirements

  • Bachelor's degree or equivalent in a related field.
  • Minimum 2 years of experience in customer service or a related field.
  • Fluency in English and an additional language (spoken and written).
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.

Why Work with Us?

At PMJ Employment Services, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary and benefits package. If you are motivated, enthusiastic, and passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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