Bilingual Customer Service Representative
1 week ago
If you answered yes to these questions, then we have the opportunity for you to take the next step in your career We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a permanent, full-time position working with a mortgage and development finance company that has been operating for over 35 years.
Job Title:
Bilingual Customer Service Representative (English and French)
Start Date:
April 17th, 2025
Location:
Toronto, ON - Hybrid working model
Hours:
Permanent Full Time position
Monday - Friday (weekends off)
Must be flexible to work between the hours of 8:00 AM - 7:00 PM EST
Salary:
Base Salary: $47,900
Bilingual Premium: $5,000 annually
With an additional opportunity for a 10% annual performance bonus
Advantages:
1. Permanent, full-time position with a reputable company
2. Weekends and evenings off Must be able to work between 8:00 AM - 7:00 PM EST, Monday - Friday
3. Competitive salary with performance bonus
4. Benefits start on day 1 (no waiting period)
5. 3 weeks vacation
6. Hybrid role
7. Advancement and growth opportunities available
Responsibilities:
1. Handle customer inquiries via inbound calls and emails
2. Maintain accurate files through data entry
3. Problem solve and provide solutions to customers
4. Liaise with other departments and teams
5. Use empathy and listening skills to handle calls and emails
Qualifications:
1. Must be Bilingual English and French (75% English, 25% French)
2. 1-year Previous Call Centre or Customer Service experience is required
3. Professional and ambitious personality
4. Strong computer skills
5. Proficient in MS Office
Summary:
If you are interested in the Bilingual Customer Service Representative position, please apply directly to this job posting by registering and applying to the posting directly at www.randstad.ca.
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