Bilingual Customer Service Representative

1 week ago


Toronto, Ontario, Canada Randstad Canada Full time
Do you want to be a part of a diverse workforce? Are you bilingual in English and French? Do you take pride in your customer service skills?

If you answered yes to these questions, then we have the opportunity for you to take the next step in your career We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a permanent, full-time position working with a mortgage and development finance company that has been operating for over 35 years.

Job Title:

Bilingual Customer Service Representative (English and French)

Start Date:

April 17th, 2025

Location:

Toronto, ON - Hybrid working model

Hours:

Permanent Full Time position
Monday - Friday (weekends off)
Must be flexible to work between the hours of 8:00 AM - 7:00 PM EST

Salary:

Base Salary: $47,900
Bilingual Premium: $5,000 annually
With an additional opportunity for a 10% annual performance bonus

Advantages:

1. Permanent, full-time position with a reputable company
2. Weekends and evenings off Must be able to work between 8:00 AM - 7:00 PM EST, Monday - Friday
3. Competitive salary with performance bonus
4. Benefits start on day 1 (no waiting period)
5. 3 weeks vacation
6. Hybrid role
7. Advancement and growth opportunities available

Responsibilities:

1. Handle customer inquiries via inbound calls and emails
2. Maintain accurate files through data entry
3. Problem solve and provide solutions to customers
4. Liaise with other departments and teams
5. Use empathy and listening skills to handle calls and emails

Qualifications:

1. Must be Bilingual English and French (75% English, 25% French)
2. 1-year Previous Call Centre or Customer Service experience is required
3. Professional and ambitious personality
4. Strong computer skills
5. Proficient in MS Office

Summary:

If you are interested in the Bilingual Customer Service Representative position, please apply directly to this job posting by registering and applying to the posting directly at www.randstad.ca.
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