Parts Advisor
4 weeks ago
Unlock Your Potential with OpenRoad Auto Group
As a Parts Advisor at OpenRoad Auto Group, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our parts department.
Key Responsibilities:
- Provide top-notch customer service to guests and wholesale customers
- Order and arrange parts, setting up delivery as required
- Maintain minimum levels of parts and supplies through data processing records and visual inspection
- Look up stock numbers and prices in the system
- Advise customers on part substitution or modification when exact replacement is not available
- Maintain systemized storage facilities ensuring proper security for parts and tools
- Record and analyze parts, tools, issuing accounts, and quality control data
- Take periodic parts room inventory and establish minimum supply levels
- Issue parts on the basis of requisitions submitted by Technicians
- Work to improve customer satisfaction in accordance with OpenRoad's philosophy
Requirements:
- At least 1 year experience in Auto Parts advisory role
- Excellent customer service skills
- Working knowledge of automotive equipment, parts, and accessories
- Current knowledge of local sources of supply
- Knowledge of techniques for receiving, storing, and issuing parts and supplies
- Ability to maintain records and prepare reports using a computerized equipment maintenance system
- Valid BC drivers license
About OpenRoad Auto Group:
We are a leading automotive retail group in Canada, representing 21 brands across 34 locations. We are committed to delivering exceptional customer experiences and providing opportunities for growth and development.
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