Parts Advisor

4 weeks ago


Abbotsford, British Columbia, Canada OpenRoad Auto Group Full time

Unlock Your Potential with OpenRoad Auto Group

As a Parts Advisor at OpenRoad Auto Group, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our parts department.

Key Responsibilities:

  • Provide top-notch customer service to guests and wholesale customers
  • Order and arrange parts, setting up delivery as required
  • Maintain minimum levels of parts and supplies through data processing records and visual inspection
  • Look up stock numbers and prices in the system
  • Advise customers on part substitution or modification when exact replacement is not available
  • Maintain systemized storage facilities ensuring proper security for parts and tools
  • Record and analyze parts, tools, issuing accounts, and quality control data
  • Take periodic parts room inventory and establish minimum supply levels
  • Issue parts on the basis of requisitions submitted by Technicians
  • Work to improve customer satisfaction in accordance with OpenRoad's philosophy

Requirements:

  • At least 1 year experience in Auto Parts advisory role
  • Excellent customer service skills
  • Working knowledge of automotive equipment, parts, and accessories
  • Current knowledge of local sources of supply
  • Knowledge of techniques for receiving, storing, and issuing parts and supplies
  • Ability to maintain records and prepare reports using a computerized equipment maintenance system
  • Valid BC drivers license

About OpenRoad Auto Group:

We are a leading automotive retail group in Canada, representing 21 brands across 34 locations. We are committed to delivering exceptional customer experiences and providing opportunities for growth and development.


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