Parts Manager

4 weeks ago


Abbotsford, British Columbia, Canada Trotman Auto Group Full time

Key Responsibilities:

The Parts Manager will oversee the operations management within the Parts Department to maximize profitability and customer satisfaction.

Key Performance Indicators:

  • Maximize profitability
  • Improve customer satisfaction

Responsibilities:

  • Create sales goals and objectives for the department
  • Provide training and coaching to Parts Advisors and support staff
  • Ensure Parts Advisors are up-to-date on manufacturer campaigns and recalls
  • Maintain and control parts inventory
  • Perform annual inventory count
  • Prepare detailed and accurate estimates on the cost of parts
  • Maintain customer rapport and resolve discrepancies

Requirements:

  • Minimum of 5 years of recent experience as a Parts Manager
  • Strong leadership and organizational skills
  • Strong communication and customer service skills

What We Offer:

  • Extended Health Care
  • Dental
  • RRSP
  • Employee Assistance Program
  • Paid time off
  • Employee Discounts
  • Weekly Incentives
  • Real-time Comprehensive Training
  • NADA Training Courses
  • Internal Professional and Career Development programs

Reporting to: Fixed Operations Manager

Location: Mainland Ford, a part of Trotman Auto Group

Language: English



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