Parts Manager
4 weeks ago
Key Responsibilities:
The Parts Manager will oversee the operations management within the Parts Department to maximize profitability and customer satisfaction.
Key Performance Indicators:
- Maximize profitability
- Improve customer satisfaction
Responsibilities:
- Create sales goals and objectives for the department
- Provide training and coaching to Parts Advisors and support staff
- Ensure Parts Advisors are up-to-date on manufacturer campaigns and recalls
- Maintain and control parts inventory
- Perform annual inventory count
- Prepare detailed and accurate estimates on the cost of parts
- Maintain customer rapport and resolve discrepancies
Requirements:
- Minimum of 5 years of recent experience as a Parts Manager
- Strong leadership and organizational skills
- Strong communication and customer service skills
What We Offer:
- Extended Health Care
- Dental
- RRSP
- Employee Assistance Program
- Paid time off
- Employee Discounts
- Weekly Incentives
- Real-time Comprehensive Training
- NADA Training Courses
- Internal Professional and Career Development programs
Reporting to: Fixed Operations Manager
Location: Mainland Ford, a part of Trotman Auto Group
Language: English
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