Restaurant Operations Manager

2 weeks ago


Hamilton, Ontario, Canada Secco Hamilton Full time
Job Description

We are seeking a skilled Restaurant Operations Manager to join our team at Secco Hamilton. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring seamless service delivery and driving business growth.

About the Role
  • The successful candidate will have a strong background in restaurant management, with experience in budgeting, staff supervision, and customer service.
  • You will be responsible for analyzing sales data to identify trends and opportunities for improvement, and implementing strategies to boost revenue and profitability.
  • Apart from monitoring daily operations, you will also oversee inventory management, ensure efficient use of resources, and maintain a clean and safe working environment.
Key Responsibilities
  1. Budgeting and Financial Management: Develop and implement budgets to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies; analyze financial reports to identify areas for cost reduction.
  2. Staff Supervision: Recruit, train, and supervise staff to ensure excellent customer service and high standards of quality; conduct performance reviews to identify areas for improvement.
  3. Inventory Management: Organize and maintain inventory, including ordering and receiving stock; ensure that all products are stored and rotated properly to minimize waste.
  4. Customer Service: Provide exceptional customer service, addressing complaints and concerns promptly and professionally; work closely with servers and other staff to ensure seamless service delivery.
  5. Marketing and Sales: Identify opportunities to increase revenue and implement strategies to drive sales growth; work closely with marketing teams to promote the restaurant and its services.
Requirements
  • 1-2 years of experience in restaurant management or a related field;
  • Strong analytical and problem-solving skills, with ability to interpret financial data and make informed decisions;
  • Excellent communication and interpersonal skills, with ability to motivate and lead a team;
  • Ability to work in a fast-paced environment and adapt to changing priorities and demands;
  • Degree in Hospitality, Business Administration, or a related field (an asset).
What We Offer

In addition to a competitive salary, we offer a comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off. If you are a motivated and experienced restaurant professional looking for a new challenge, please submit your application today

Estimated Salary: $50,000 - $60,000 per year.



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