Business Analyst Collections Specialist

2 weeks ago


Dartmouth, Nova Scotia, Canada Stantec Full time
About This Opportunity

Stantec is looking for a detail-oriented and proactive Accounts Receivable Representative to join our team.

Your Key Responsibilities
  • Perform collections on all defaulted accounts, in accordance with Corporate policies and procedures.
  • Coordinate payment arrangements with debtors in accordance with the Corporate collections policy.
  • Prepare and manage account correspondence including overdue, final, and ad hoc notices.
  • Field client inquiries on invoices and resolve issues using soft collection skills.
  • Contact clients to resolve cash application issues, when required, and work with other Financial Services staff to communicate a resolution.
  • Work with Stantec's Project Managers and Project Accountants to resolve issues in a timely manner.
  • Verify initial client set up information or changes to ensure accurate billing details.
  • Perform credit reviews using the Dun & Bradstreet software tool and provide comprehensive credit recommendations to mitigate any financial risk to Stantec.
Your Capabilities and Credentials
  • Previous experience in a collection-related role(s), where success was demonstrated based on established metrics.
  • Experience in an office environment.
  • Proficient in MS Office and ERP Software.
  • Excellent customer service skills.
  • Knowledge of administrative processes.
  • Solid knowledge of general accounting practices.
  • Able to develop solid working relationships.
  • A/E industry experience in a professional services environment preferred.
  • Oracle experience is considered an asset.
What We Offer

We offer a competitive salary of $63,000 - $80,000 per year, depending on experience.



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