Commercial Collection Specialist
2 weeks ago
At Stantec Consulting International Ltd., we're looking for a detail-oriented and proactive Commercial Collection Specialist to join our team. This role is responsible for preparing collection letters, processing payments, and updating software systems with collections activities and payments.
In collaboration with our entire accounting team, you will communicate with debtors, providing information regarding defaulted accounts, handling disputes, and preparing payment arrangements.
Your Key Responsibilities:
- Perform collections on all defaulted accounts, in accordance with Corporate policies and procedures.
- Coordinate payment arrangements with debtors in accordance with the Corporate collections policy.
- Prepare and manage account correspondence including overdue, final and ad hoc notices.
- Field client inquiries on invoices and resolve issues using soft collection skills.
- Contact clients to resolve cash application issues, when required, and work with other Financial Services staff to communicate a resolution.
- Work with Stantec's Project Managers and Project Accountants to resolve issues in a timely manner.
- Verify initial client set up information or changes to ensure accurate billing details.
- Perform credit reviews using the Dun & Bradstreet software tool and provide comprehensive credit recommendations to mitigate any financial risk to Stantec.
- Develop and implement appropriate collection strategies as necessary.
We estimate this position will have a salary range of $60,000-$80,000 CAD per year based on location and experience. Regular full-time and part-time employees will have access to health, dental, and vision plans, a well-being program, healthcare spending account, wellness spending accounts, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.
This is an exciting opportunity to work in a dynamic environment and contribute to the success of our company. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this role.
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