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Claims Counsel

2 months ago


Vancouver, British Columbia, Canada Zurich Insurance Company Ltd. Full time
About the Opportunity

We are seeking a highly skilled Claims Counsel to join our team at Zurich Insurance Company Ltd. As a Claims Counsel, you will play a critical role in handling litigated claims specific to Cyber, Crime, D&O, E&O, EPL, and Environmental policies of low to moderate exposure and complexity.

Key Responsibilities
  • Review claim documents and investigate to analyze coverage, liability, and damages.
  • Draft appropriate coverage position correspondence addressing liability and damages and address coverage with insureds, brokers, business units, insurance towers, mediators, and judges as necessary.
  • Deliver exceptional customer service by building and maintaining relationships with customers, brokers, and external partners.
  • Ensure claim and file management complies with Zurich Best Practices as well as the insurance regulatory frameworks.
  • Proactively manage litigated files through external counsel.
  • Prepare and develop strategy for resolution of claims. Ensure that claims are timely and appropriately reserved.
  • Attend and participate in mediation/settlement conferences.
  • Provide claims insights to assist business units and collaborate with underwriters to identify trends and claim issues.
  • Protect Zurich's reputation by keeping claims information confidential.
Requirements
  • Juris Doctor and 3 or more years of experience in the insurance industry handling claims or JD and 3 or more years of legal practice experience in the insurance area.
  • Must obtain and maintain the AMF License.
  • Negotiation experience.
  • Customer service experience.
  • Microsoft Office experience.
  • Detail-oriented and analytical.
  • Strong verbal, written, and interpersonal communication skills.
  • Bilingual (French and English) is a strong asset.
About Us

Zurich Insurance Company Ltd. is a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. We offer a collaborative culture where diversity of thought is valued, and we strive to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging.

We are committed to providing a diverse, inclusive, and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition.