Claims Consultant, Surety
4 weeks ago
At Intact, we're looking for a skilled Claims Consultant, Surety to join our team. As a key member of our National Surety Claims Department, you'll work closely with our Surety Claims Manager to develop and recommend strategies for handling complex claims on surety bonds.
Key Responsibilities:- Oversee and handle complex claims on surety bonds, assessing coverage, liability, quantum, and recovery of loss activities and complete bonded obligations.
- Maintain relationships and synergy with Surety Underwriting and provide client support on moderately complex claims-related matters.
- Work closely with your Manager to develop and recommend strategies in the file handling and resolution of claims.
- Provides coaching to file handlers working on a specific exposure related to a complex default.
- Follow industry trends and collaborate with the Management team to develop strategies to proactively manage those trends.
- Can effectively navigate and determine strategies relating to insolvencies and dealing with Trustee/Receivers as they arise.
- Demonstrate strong negotiating and problem-solving skills and following through to execution and resolution of a claim.
- Demonstrate strong organizational skills in the collection of documentation and setting out and documenting the rationale of claim strategy and settlements within established authorization levels.
- Manage internal and external resources such as legal counsel and consultants retained for claims handling assistance and apply expense mitigation for same.
- Assist management with driving changes as needed and help strategize initiatives for the department as they arise.
- Maintain a collaborative and transparent communication with all stakeholders associated with the Surety line of business including internal and external stakeholders to ensure smooth relationships and delivering a second-to-none experience driven from our core values.
- Legal degree is required.
- Minimum of 5-10 years of surety claim experience.
- Management, coaching, and mentoring experience is an asset.
- Positive attitude while adapting to changing priorities and taking ownership of work.
- Can adapt to a constantly changing environment and drive changes as needed.
- Self-starter with the ability to work independently under minimal supervision.
- Excellent analytical and decision-making skills with attention to detail.
- High level of accountability, integrity, and confidentiality.
- Flexibility with travel, as required.
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